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How to Start a New Consultation?
Updated over a month ago

πŸ’‘ Tip: To ensure a seamless experience when starting a session, follow these steps to configure your session correctly after logging in.

1. Session Type Selection

  • Type of Interview: Choose between In-person or Virtual.

    • Virtual: If selected, the application will request screen-sharing permissions. Note that only the audio from the shared tab will be captured.

    • In-person: The application will capture audio from the selected microphone.

Note: The application only captures audio during a virtual consultation, and no data other than audio is collected or stored.

2. Microphone Selection

  • If the user has headphones connected, they will have the option to select the headphone microphone.

  • If no external microphone is detected, the system will default to the computer's internal microphone.

3. Language Selection

  • Template Language: The language used in the template may differ from the one selected for the session.

  • We currently support the following languages:

    • English

    • Danish

    • French

    • German

    • Swedish

    • Spanish

4. Template Configuration

A template defines the structure of the documentation, including fields, field order, and format. The template format is adaptable to fit the needs and standards of any organization.

  • Template Availability: The available templates depend on your organization's specific configuration.



    ​If you have any questions, do not hesitate to contact support via the chat on this page.

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