This guide provides step-by-step instructions for setting up the Corti Desktop App, along with essential technical details to ensure a smooth installation and configuration process.
Before You Begin
Administrative Requirements
Installing the Corti Desktop App may require administrative rights, especially on corporate networks using EMS (Enterprise Mobility + Security).
Consult your IT team to ensure you have the necessary permissions.
Handling Previous Versions
Close any running instances of the Corti app before installing a new version to prevent conflicts.
System Requirements
Ensure your environment meets the following:
Operating System: Windows 10 or newer (or browser access for Mac/Linux users).
Screen Resolution: 1280×1024 or higher.
Free Disk Space: At least 500MB available.
Network: Stable internet connection with access to required URLs (see Firewall section below).
Installation Instructions
Option 1: Install Wizard
This is the easiest method. The wizard guides you through the installation process, including selecting a folder for the app.
Default Installation Path:
C:/Users/{user}/AppData/Local/Programs/Corti
Option 2: Command Line (Advanced Users)
For IT administrators or advanced users, you can install the app via the command line with custom parameters.
Examples:
Single User Installation (Default Path):
powershellCopy codemsiexec /i Corti-v2.0.0.msi /qn
Custom Installation Path:
powershellCopy codemsiexec /i Corti-v2.0.0.msi APPLICATIONFOLDER="C:\Program Files\Corti" /q
System-Wide Installation:
powershellCopy codemsiexec /i Corti-v2.0.0.msi ALLUSERS=1 /qn
Configuration File
System administrators can use a configuration file (user-settings.json) to preconfigure parameters like:
API keys and endpoints.
Login preferences and authentication settings.
Integration-specific settings.
File Storage Locations:
Default:
C:/Users/{user}/AppData/Roaming/CortiAlternate:
C:/Users/{user}/AppData/Local/Programs/CortiC:/Program Files/Corti
Tip for IT Teams: Enable roaming profiles on Active Directory to ensure user settings are stored and synced correctly across devices.
Firewall Allow List
Ensure the following URLs are added to your firewall’s allow list. All communication occurs over port 443:
*.corti.app *.corti.live *.motocorti.io cdn.segment.com api.segment.io rum.browser-intake-datadoghq.eu
Optimizing the Interface
To ensure the best user experience:
Use a screen resolution of at least 1280×1024.
Adjust the app's window size for modules like Triage or Protocol Editor to ensure all elements are visible.
Update Process
Automatic Updates: The Corti Launcher ensures the app stays up to date by loading the latest version from the server.
Launcher Updates: For major updates, you may need to download a new installer.
Troubleshooting
Common Issues:
Installation Errors:
Check administrative rights and ensure previous Corti versions are closed.
Network Connectivity Issues:
Verify that required URLs are accessible and firewall rules are configured correctly.
Performance Issues:
Ensure sufficient system resources and stable internet connectivity.
Need Help?
If you encounter any issues or have questions, reach out to our support team via the in-app chat.