For users utilizing Co-Pilot on a Citrix environment, it’s essential to ensure microphone functionality is enabled for optimal use. Fortunately, if the Client Microphone Redirection policy is enabled within your Citrix environment, Co-Pilot should work seamlessly without additional configuration.
Step-by-Step Guide
Verify Client Microphone Redirection:
Administrators should ensure that the Client Microphone Redirection setting is enabled in the Citrix policy settings.
To check this setting, visit the Citrix policy documentation on Client Microphone Redirection.
Testing Microphone with Co-Pilot:
Once the microphone redirection setting is enabled, users can test Co-Pilot's microphone functionality directly within the Citrix session.
Simply launch Co-Pilot and use any feature that requires voice input. If the microphone is working as expected, voice commands should be recognized without issues.
Troubleshooting:
If Co-Pilot’s microphone does not work, verify the following:
The Client Microphone Redirection is indeed enabled on Citrix.
Ensure the device’s local microphone is functioning properly.
Restart the Citrix session and retry.
Additional Support
If you continue to experience issues with microphone functionality in Co-Pilot on Citrix, please reach out to your IT support team or refer to the Citrix documentation for further assistance.