Customers can submit feature requests or suggest updates at any time by reaching out to their dedicated Customer Success Manager (CSM) with a detailed description of their needs and the potential impact of their request. Once submitted, the product team reviews each request, assesses its alignment with Corti's product goals, and evaluates feasibility. During this process, the team may follow up with the customer for additional context or clarification. Prioritized requests are then added to the product roadmap, allowing customers to track development progress and stay informed about upcoming features and enhancements.